Share your experiences of GP services

Healthwatch Wiltshire wants to hear about your experiences of GP services over the last six months.

The Covid-19 pandemic has put a huge strain on the NHS and had an impact on how we access health services.

Staff at GP practices have been working hard to deliver the vaccine programme, catch up on the backlog of treatments and respond to new ways of working such as offering video and telephone consultations and providing online consultation software, such as e-Consult.

The new ways of accessing GP services has worked well for some people, allowing them to save time and get the help they need, quickly. But for others it’s been more difficult, time consuming and frustrating to access support when they need it.

There asking you to complete a questionnaire and provide feedback on how you contacted your GP practice, how you booked an appointment and how your appointment went.

The survey can be found online at:

If you would like to complete the survey over the phone or would like them to send you a paper copy, please call Healthwatch Wiltshire on 01225 434218 or email

The closing date for the survey is Friday 31 December 2021.